FAQ

How long does it take for my order to arrive?

We will dispatch your order within 3 days after your payment is received.


What is your return policy?

We have a return policy if the goods can be proved to have been sent damaged from the company.


How do I check the authenticity of my VitaWise product?

Please scan the QR code on our packaging.


How do I set up my account for VitaWise as a Hub?

Please follow policy on application.


I haven’t received my order within the specified timeframe. What do I do?

If in the rare case you do not receive your order on time, please contact our customer service to follow up.



VitaWise FAQ